1. Company Information
Ahmad Sweets
๐ Arora Mian Khan, Depalpur, District Okara
๐ 0313-7441898
๐ง muhammadahmad1898@gmail.com
2. Products and Services
Ahmad Sweets specializes in:
- Traditional and modern sweets
- Customized and bulk mithai orders
- Gift packaging for events and celebrations
All products are handmade using quality ingredients.
3. Order Policy
- Orders can be placed in-store, by phone, or via email.
- Once confirmed, orders cannot be canceled after preparation begins.
- Bulk or custom orders must be confirmed at least 24โ48 hours in advance.
4. Pricing and Payment
- All prices are in Pakistani Rupees (PKR).
- Prices may change without prior notice due to ingredient cost variations.
- Payments are accepted in cash; bank transfer may be arranged for large orders.
5. Pickup and Delivery
- Delivery is available within Depalpur and nearby areas upon request.
- Customers are responsible for providing accurate delivery information.
- For more details, refer to our Shipping Policy.
6. Return and Refund Policy
- As sweets are perishable, returns are not accepted unless the product is spoiled or incorrect.
- Requests for refunds must be made within 2 hours of delivery, with proper evidence.
- For full terms, see our Refund Policy.
7. Hygiene and Food Safety
We maintain strict hygiene standards in all areas of preparation, packaging, and delivery. However, customers should notify us of any allergies or dietary concerns when placing orders.
8. Customer Responsibilities
Customers agree to:
- Provide correct information at the time of ordering
- Collect orders promptly or ensure someone is available for delivery
- Use the products within the recommended freshness period
9. Liability
Ahmad Sweets is not responsible for:
- Reactions due to allergies not disclosed
- Spoilage due to delayed pickup or incorrect storage by the customer
- Delivery delays caused by third parties or natural circumstances
10. Intellectual Property
All logos, branding, and packaging design used by Ahmad Sweets are the property of the business and may not be copied or reproduced without permission.
11. Changes to Terms
We reserve the right to amend these terms at any time. Updates will be posted in-store or via our official contact channels.
12. Contact Us
If you have any questions about these terms, reach out to us:
๐ 0313-7441898
๐ง muhammadahmad1898@gmail.com